Bilingual IT Help Desk Agent
KPIs de la Open Position
Candidatos
0
Días Abierta
117
Tasa Contratación
0.0%
Estado
Recruitment Pipeline
Descripción de la Open Position
Resumen del Puesto
Provide frontline technical support in English and Spanish to our clients. This role requires excellent communication skills, a customer-centric approach, and the ability to troubleshoot and resolve technical issues efficiently.
Experiencia Previa
Habilidades Requeridas
- Bilingual (English/Spanish)
- Customer Service
- Technical Support
- Problem Solving
- Windows/macOS troubleshooting
Habilidades Deseables
- Experience with Zendesk or Jira Service Desk
- CompTIA A+ certification
- Basic networking knowledge